Billing & Subscription Tiers
CommHero offers flexible pricing to fit organizations of any size.
The Four Tiers
Free
$0/month
Perfect for trying CommHero
- ✓ 2 users
- ✓ 10 templates
- ✓ Slack + Email only
- ✓ 30-day logs
Team
$179/month
For small to medium teams
- ✓ Unlimited users
- ✓ Unlimited templates
- ✓ All channels
- ✓ API access
- ✓ 1-year logs
Business
$599/month
For enterprise teams
- ✓ Everything in Team
- ✓ SAML SSO
- ✓ Approval workflows
- ✓ 2-year logs
- ✓ Advanced RBAC
Enterprise
Custom
For large organizations
- ✓ Custom pricing
- ✓ Data residency
- ✓ DLP
- ✓ BAA/HIPAA
- ✓ Dedicated CSM
All paid tiers include per-user pricing above the base. See pricing page for full details.
When to Upgrade
Outgrowing Free?
Upgrade to Team when you need: more than 2 users, more templates, multiple channels, or API access.
Team to Business?
Upgrade when you need: approval workflows, SAML SSO, compliance features, or 2-year audit logs.
Business to Enterprise?
Contact us for: data residency, DLP, multi-organization setups, or custom integrations.
FAQ
Can I downgrade anytime?
Yes. Downgrades take effect at the start of your next billing cycle. No penalties.
Do you offer annual pricing?
Yes. Annual plans get 15% discount. Contact sales@commhero.io
What payment methods do you accept?
We accept all major credit cards, ACH transfers, and wire transfers (Enterprise).