Deployment Strategies
Roll out CommHero across your organization successfully.
The Three Approaches
🎯 Pilot (Recommended)
Start with one team, prove ROI, then expand
- • Pick one team (on-call, incident comms, or ops)
- • Use CommHero for 1-2 weeks
- • Measure response time, notification speed
- • Share results with leadership
- • Expand to other teams based on success
✓ Low risk, high confidence for rollout
🚀 Big Bang (Fast but risky)
Roll out to everyone at once
- • Invite all users at once
- • Host training sessions
- • Make it mandatory for on-call rotation
- • Monitor adoption closely
âš Fast but requires strong change management
📊 Gradual (Measured)
Phased rollout over weeks
- • Week 1: On-call team
- • Week 2: Engineering managers
- • Week 3: Extended ops team
- • Week 4: Entire org
✓ Balanced approach with good feedback loops
Our Recommendation
Start with Pilot. Pick your on-call team, use CommHero for 2 weeks, measure impact (speed improvements, time saved), then expand based on success. This builds internal champions who become your best evangelists.
Adoption Checklist
Measuring Success
📊 Time to First Notification
Before: 10-15 minutes | After: 1-2 minutes
💬 Coordination Time Saved
Measure time operators spend coordinating vs. solving
📈 Adoption Rate
% of team using CommHero for incidents
😊 Team Satisfaction
Simple survey: "Do you prefer CommHero?" Yes/No